Purchase and Returns

Q. Why Do You Offer Your 60 Day Guarantee?
A. We believe whole-heartedly in the effectiveness of DermaTend™. We know what is has done for thousands of other people. We simply offer the guarantee to let you know we are confident in DermaTend™. In the rare case that it does not work, or perhaps someone decides that it is not for them, then we will gladly refund the purchase price (less shipping and handling).

Q. Do you accept mail orders?
Yes. Please CLICK HERE to print your mail order form.

Q. Can I purchase DermaTend™ at a store near me?
No, DermaTend is currently only available online.

Q. What is your refund policy?
A. Please read our Refund Policy for information on returns and refunds.

Q. Can I cancel my order?
A. Once an order has been placed it cannot be cancelled as credit cards are billed during the checkout process. Orders are refunded only if in compliance with the Return Policy. Once an order has been shipped, shipping charges are non-refundable.

Q. I entered a wrong address on my order, can I change it?
A. Please call us on 775-323-1413 straight away so that we may change the address for you.

We aim to ship orders within 24-48 hours.

If a package is returned to Solace International, Inc. as undeliverable for any reason (except where by fault of the shipping carrier or Solace International, Inc.) the customer will be responsible for the additional shipping charges to reship the product.