PRIVACY POLICY
We take your privacy seriously.
- This privacy policy was last
updated June 10th, 2009.
Solace International, Inc., a Nevada limited liability company that owns and operates www.dermatend.com, known hereafter collectively as the "DermaTend®, Web sites" or "Web sites," cares about the privacy of each user of our web site. If you have any questions or concerns regarding this statement, you may contact info@dermatend.com. You can also contact us via regular mail at: Solace International, Inc., 80 Continental Drive, Ste 101, Reno, NV 89509.
Solace International, Inc., Web sites (including
www.dermatend.com) collectively the "Site" collect information from
our users at several different points on our Web sites. When you use
any of the Web sites, some basic, general information is collected.
This general information is used internally in connection with our
business to improve the Web sites, including our marketing and
advertising efforts, and to make your use of the Web sites as
enjoyable and efficient as possible.
When you set up an account on our Web sites or purchase an item from
our Web sites, we collect personal information provided by you that
may include your: (i) first and last name; (ii) billing address;
(iii) shipping address; (iv) other shipping addresses; (v) email
address; (vi) phone number; (vii) credit card account number; (viii)
items purchased from us; and (ix) browsing, buying and selling
patterns. We use this personal information in order to provide you
with the content, subscriptions, goods and services that you
requested or purchase on our Web sites. We use your email address to
provide you with information about your order and its status and we
may occasionally send out emails, including newsletters, to people
who have placed an order on-line, with information about other goods
and services available on our Web sites. Your phone number may be
used by us in the event that our customer service representatives
need to contact you about an order you have placed or to contact you
regarding customer offers or information you have requested or we
need to provide to you.
Solace International,
Inc., ("Solace
Int.," "we" or "us") owns and operates the
Solace International, Inc,
Web sites and we are the sole owner of this information collected on
them. We will not sell, share, or rent this information to a third
party in any way other than as disclosed in this privacy policy
without your opt-in agreement. We may share this information to a
Licensee party in ways disclosed in this privacy policy.
We fully cooperate with law enforcement agencies in identifying
those who use our services for illegal activities and may, in our
sole discretion, disclose personal information or other information
to satisfy any law, regulation, subpoena, or government request. We
reserve the right to release personal information or other
information about users who we believe are engaged in illegal
activities or are otherwise in violation of our Terms of Service,
even without a subpoena, warrant or court order, if we believe, in
our sole discretion, that such disclosure is necessary or
appropriate to operate our web site or to protect the rights or
property of Solace
International, Inc, our affiliates, or our officers,
directors, employees, agents, third-party content providers,
suppliers, sponsors, or licensors. We also reserve the right to
report to law enforcement agencies any activities we reasonably
believe in our sole discretion to be unlawful. If we are legally
compelled to disclose information about you to a third party, we
will attempt to notify you by sending an email to the email address
in our records unless doing so would violate the law or unless you
have not provided your email address to us.
Registration
To use some features on the
Solace International, Inc,
Web sites, a user must first complete a registration form on the web
site. During registration, a user is required to give contact
information, such as name and email address. This information is
used to contact users about the services on our Web site for which
they have indicated interest.
Orders
We request additional personal information from our users when
placing an order on Solace
International, Inc, and Web sites. In completing our
order form, a user must provide contact information, such as name
and shipping address, and financial information, such as credit card
account number and expiration date. This information is used for
billing purposes and to fulfill our customer orders. If we
experience difficulties processing an order, we will contact a user
through this information.
Log Files
Like most standard Web sites, we use log files on our servers. These
log files store information regarding IP (internet protocol)
addresses, browser type, ISP (internet service provider),
referring/exit pages, platform type, date/time stamp, and number of
clicks. These log files are used to analyze trends, administer the
Web sites, track user's movements in the aggregate, and gather broad
demographic information for our use. IP addresses, etc. are not
linked to personal information.
Sharing of General or Demographic Information
We may share aggregated, general or demographic information we
collect about our users and their use of our Web sites with our
partners (except where noted for specific co-branded relationships
below) and advertisers in a manner which does not identify any
individual user.
Links
The Web sites contain links to other Web sites. We want you to
be aware that when you click on such links, including banner
advertising, which take you to a third-party or Licensee web site
Web site, you will be subject to such third-party's or Licensee
privacy policies. Please be aware that we are not responsible for
the privacy practices of such other Web sites and we expressly
disclaim any and all liability for the actions of third parties or
Licensees, including, without limitation, actions relating to the
use and/or disclosure of personal information by such third parties
or Licensees. We encourage our users to be aware of when they leave
our Web sites and enter a third-party Web site and to read the
privacy statements of each and every Web site that collects their
personal information. This privacy policy applies solely to
information collected by our Web sites.
Newsletters
If a user wishes to subscribe to one of our e-bulletins or mailing
lists we will ask for contact information, such as name and email
address.
Send to a Friend
If a user elects to use our referral service to inform a friend
about a part of our web sites, a form asks for the friend's name and
email address. The form will automatically send the information to
the friend via email. We may store this information for tracking and
reporting purposes, and we will use the form only to send this
one-time referral email.
Surveys, Contests and Testimonials
From time-to-time, our Web sites requests information from our users
via surveys or contests. Participation in these surveys or contests
is completely voluntary and the user has a choice whether or not to
provide us with such information. Information requested may include
contact information, such as name and shipping address, and
demographic information, such as zip code, age level. Contact
information will be used to notify the winners and award prizes.
Survey information will be used to monitor or improve the use and
efficiency of these Web sites. Customer testimonials provided to us
through these surveys or email may be used by us on our websites.
These testimonials will include the customer name and location. If
at any point you would like a name to be edited or to have a
nickname created to better protect your privacy, please email info@dermatend.com
Security
The security of your personal information is important to us. When
you enter sensitive information (such as credit card number) on our
registration or order forms, we encrypt that information using
secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and
once we receive it. No method of transmission over the Internet, or
method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect your
personal information, we cannot guarantee its absolute security.
If you have any questions about the security of our Web sites, you
can send an email to
info@dermatend.com
Communications from our Web Sites
We send all new members a welcoming email to verify their password
and user name. Established members will occasionally receive
information on products, services, special deals, and the
e-bulletins. Each user has the option to not receive these types of
communications (see Choice/Opt-Out below).
Occasionally, it is necessary to send out service-related
announcements. For instance, if our service is temporarily suspended
for maintenance, we might send you an email informing you of such
service interruption. Generally, users may not opt-out of receiving
these service-related communications. In addition, we communicate
with our users on a regular basis to provide requested services and
regarding issues relating to their account via email.
Correction/Updating Personal Information
If a user's personal information changes or if a user no longer
desires our service, we will enable our users to correct, update or
remove from our Web sites the personal data they provided to us.
Such changes can be made by emailing our Webmaster at info@dermatend.com
Collecting Information From Children Younger than 13
The Web sites do not knowingly collect or use any personal
information from children under the age of 13 without obtaining
verifiable parental consent.
Notification of Changes in Use of Information
Our privacy policy is subject to change. In the event of any change,
we will provide notice of such change on our Web sites on this page.
If we want to use your personal information in a manner different
from that stated to you at the time you provided such information to
us, we will notify you of such change by posting notification of
such change on our Web sites. At such time, you can determine
whether you wish to allow us to use your information in this
different manner. If you have opted out of all communication with
our Web sites or have deleted or deactivated your account with us,
then you will not be contacted and your personal information will
not be used.
If you have any questions about this privacy policy or believe that
Solace International, Inc., Web sites are not abiding by our privacy
policy, please contact our Webmaster by e-mail at
info@dermatend.com.

