FAQ

Frequently Asked Questions

Q. How Does DermaTend® Actually Work?

A. Please see our  “How It Works”  page for a detailed explanation on how Dermatend will remove your moles and skin tags. And don’t forget, in the rare case Dermatend doesn’t work for you.  We offer a 60 Day Money Back Guarantee.

Q. Does DermaTend® work on all moles? Even flat moles?

A. Yes! Big or small, flat or raised, old or new. DermaTend® will safely and effectively remove all types of moles.  But, please have your mole checked by a dermatologist to ensure it is not cancerous and is safe for removal.

Q. Can DermaTend® Be Used On The Face?

A. Yes, as with any other place on your body DermaTend® is effective on the face as well. You have to be prepared for the healing process and that it may not heal perfectly. Some people are left with a light spot where the mole or skin tag used to be.

If you are prone to scarring we would advise using Dermatend on another area of your body first.  This way you can get familiar with the removal process, and can decide whether you are comfortable using it on your face. Stay clear of your eyes and other mucous membranes though.  And use on your face is at your own discretion, we are not liable for any scarring or adverse affects you may have.

Q. Can DermaTend® Remove A Blemish Near My Eye?

A. Stay clear of your eyes, eyelids, and other mucous membranes. Use near your eyes is at your own discretion.  If you choose to apply DermaTend® near your eyes you have to be extremely careful not to get any in your eyes.

Q. Can product be used on the scalp?

A. Dermatend can remove moles and skin tags on the scalp.  However, you must remember that if you pick the scab early or are prone to scarring easily, hair may not grow back in the area. 

Q. Is DermaTend® Safe For Children?

A. We do not recommend using Dermatend on children under 8 years old.  Parental supervision is needed as Dermatend is a strictly topical product and should not be ingested in any way

Q. Is it painful?

A. Our process is not what we consider painful. You scratch the blemish prior to applying DermaTend® but you do not scratch hard or make yourself bleed. This does not require anesthesia or numbing cream. When you apply Dermatend you will feel a mild to moderate stinging sensation equivalent to the feeling you get after applying hydrogen peroxide or iodine to a wound. This stinging sensation will not last long and goes away within 2 minutes.

Q. What is the difference between Original Dermatend and Dermatend Ultra?

A. The Original DermaTend® removes up to 4 moles or skin tags.

DermaTend® Ultra is a stronger formula that works faster and removes up to 15 moles or skin tags.

Q. What are the ingredients in DermaTend®?

A. Water, Sanguinaria Canadensis, Glycerin, Zinc Chloride, Germall Plus

Q. I'm still a little skeptical, will this really work?

A. We understand your skepticism, and feel there is nothing wrong with it. We have given you all the information we can and can only tell you to make the choice that feels right to you.

We also want to lessen your risk and make this decision easier by offering a 60 day money back guarantee. Everybody is different and results will vary.  But if you give DermaTend® a fair shot, you will most likely succeed in the removing your moles or skin tags.  If not, we will refund you money.

Q. How Long Does The Removal Process Take?

A. Removing moles and skin tags varies with each person. Though we have seen results on a mole in as little as 8 hours, be prepared to use DermaTend® for a few weeks in some cases. Also, results don’t mean healing time. Total time for healing should be expected at 3 weeks. Immune systems are different, and skin problems can be stubborn. Be patient and diligent, and give it an honest try. Please don’t try it for three days and then give up.

Q. Does DermaTend® Cause Any Scarring?

A. You do have a chance with scarring, bur usually it is just a light spot and not a grotesque noticeable scar.  You have to realize that your mole or skin tag will turn into a dry scab.  You want to take care of the scab and not pick at it.  When you allow a scab to heal on its own you have a good chance of it healing perfectly.  We also recommend using our Quick Healing balm or a Neosporin type product.  This will accelerate the healing process and reduce the risk of scarring.

Q. Why Do You Offer Your 60 Day Guarantee?

A. We believe whole heartedly in the effectiveness of DermaTend®. We know what is has done for thousands of people. We simply offer the guarantee so you can rest easy knowing if it doesn’t work for you, we will happily refund your money.

Q. What is your refund policy?

A. Please click HERE for our Refund Policy.

Q. Why Does My Dermatologist Recommend Surgery?

A. Most dermatologists are only schooled in the conventional ways. They do not cover any natural remedies in school unless they choose to educate themselves on their own time. This sad fact keeps alternative solutions less known to Dermatologists.  If you have any questions feel free to visit your dermatologist and see what he has to say about DermaTend®.

Q. Is It Safe To Enter My Credit Card Information Online?

AYES! Authorize.net is the most trusted and secure merchant processor in the world.  Your credit card details are encrypted with the latest SSL technology, ensuring every transaction is 100% hacker safe and fully secure.

Q. Can I purchase with a check, money order or bank transfer?

A. At this time, we do not to accept personal check or bank transfers.                                                                                                                                

We DO accept money orders. We will ship your order within 2 Business days after receiving order request and payment.

For international customers, please pay by way of an international money order (in U.S. Dollars).

Be sure to include correct shipping charges.

$3.99 for Original Dermatend

$6.99 for Dermatend Ultra

$8.99 for 2xDermatend Ultra

Q. Do you ship internationally?

A. Yes, we do ship internationally.

Q. How can I track my international order?

A. Unfortunately we are unable to track international orders to their final destination. We ask that you please allow 7 to 21 BUSINESS days to receive your order as occasionally packages can get held up in customs.

For all other questions please email us at info@dermatend.com, and we will reply to you, promptly. Thank you.